IT Technician / Webmaster / Graphic Designer

Is recruiting
IT Technician / Webmaster / Graphic Designer

Title: IT Technician / Webmaster / Graphic Designer
Job status: Full time
Qualifications: National Diploma, BSc
Experience: 2 years
Location: Abidjan
Made public: 17/07/2020
Deadline: 17/08/2020

Job Description:
A. IT Technician
Main Tasks and activities
– Management, installation and maintenance of computer equipment (computer stations, peripherals);
– Administration and operation of a few servers;
– Support for software management, installation and maintenance;
– Technical support (hardware and software) for users;
– Management of backups on internal applications and servers ;
– Presentation of IT resources to new users;
– Sensitization of users on IT security and on rules of good practice ;
– Help with the management of IP telephony, users support and maintenance of installations ;
– Management and maintenance of videoconference and video-projection installations;
– User technical support as regard the video-projection and the videoconference installations’ usage.
Additional missions and activities:
– Participation in the IT projects of the institution (dematerialization,
Required Skills
– Qualifications: National Diploma, BSc (specialized training in IT or Computer networks and Telecommunications or other equivalent diplomas);
– In-depth knowledge of the hardware architecture of a workstation;
– General knowledge of operating systems;
– Understanding of basic concepts on common configurations, office systems and tools;
– Understanding basic concepts of computer networks and IP telephony;
– Understanding basics on video projection and video conferencing systems.
Must know how to
– To be able to detect and diagnose system and network problems ;
– Use automated deployment, IT asset management tools;
– Apply IT security and operating rules;
– Conduct a telephone support interview;
– Use remote support tools;
– Follow due procedures;
– Dialog with users, adapting to their expectations;
– Working as a team;
– Ability to manage time and prioritize;
– Adapting to technological developments;
– English: written and oral understanding: level 1.
Soft skills
– Be autonomous, rigorous, organized, pedagogical, have a good
analytical and interpersonal skill.

B. Webmaster Graphic designer

– Ensure the administration of the website and the management of its content;
– Graphic creation and updating of visuals, catalogs and any other communication media.
Main Duties of the Position
1. Website management:
– Manage the integration and updating of all contents of the site (services, visuals, banners…);
– To be responsible for the proper technical operation of the site;
– Set up and manage the possible evolutions of the site (ergonomics, navigation, new sections…);
– Process requests received through the site;
– Manage newsletters;
– Follow the statistics of the site.
2. Competitive intelligence:
– Ensuring competitive intelligence;
– Monitor developments in new technologies and web management techniques.
3. Infographic:
– Optimize and update the website’s graphics, newsletter and other media;
– Make visual media: banners, posters, product sheets, catalogs…
Required Skills
– Qualifications: National Diploma, BSc (specialized training in IT or multimedia);
– Technical knowledge: A good knowledge of programming languages (HTML, CSS, PHP, MySQL, JavaScript);
– An experience of multimedia techniques (RSS Flux, streaming, Video…);
– Excellent mastery of graphic design software (Photoshop, Illustrator, In Design, Première Pro…);
– Interpersonal skills: Creativity, Sense of aesthetics, dynamism, rigor, organization, ability to work under pressure, listening;
– English: written and oral understanding: level 1.

How to apply
Send your CV and cover letter in a PDF file with your portfolio to and put in copy with the Title: IT Technician / Webmaster / Graphic Designer.
– Instant availability;
– Living in the ‘Commune’ of Cocody is an advantage.